Call Before You Dig

Dig Safely

Underground power lines, natural gas pipelines, and other utilities run under streets and sidewalks as well as under yards and homes. Accidentally digging into these lines could disrupt electric or gas service in the neighborhood and/or cause a shock hazard, fire, or explosion.

Your utility locator center, reached by dialing 811, makes sure underground electric and gas lines and other utilities are clearly marked so people can dig a safe distance away from them. Whether you are planning to do it yourself or hire a professional, call 811 several days before digging begins. Allow 48 hours (two full working days) for a team to come to your property and mark utility lines before your project begins. It's the law. Any job requires a call, even planting a tree! Call 811 or CPS Energy at 210-353-2970.

How 811 Works

When you call 811, explain to the operator where the digging will occur. 811 will notify all the major utilities that have underground lines near the digging area. Within a few days, a worker from each utility will mark the location of each buried utility line so you can dig a safe distance away.